As we all know, airline travel is more and more challenging every day.  Many solutions that used to work in the past, don't work today.  Here is an article from the Miami Herald.  FYI, Alitalia just cancelled a client flight withouth telling anyone.  Luckily we found out by other means, and made other arrangements.  Click http://www.miamiherald.com/986/story/486308.html . As you know, I highly recommend travel insurance, and always take it myself when traveling outside of the 48 continental states.  One of the great attributes is the ability to call an emergency number and get help!