Shellback Cruises Travel News!: Crisis Communications and American Airlines

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Shellback Cruises Travel News!: Crisis Communications and American Airlines

Crisis Communications and American Airlines

Posted by Shellback Cruises at 4/22/2008 8:34 AM

Categories: Airlines

Here is an interesting article from the Harvard Business Review on crisis communications in the business world. Click http://conversationstarter.hbsp.com/2008/04/american_airlines_communicatio.html

Off to Prague today! Back in the office on May 4th hopefully!

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